General information

-We are a custom shop, we work using our own designs prepared according to your directions.
-We don’t make bookings or give estimates over the phone.
-We offer free consultations.
-To book an appointment we require a deposit.
-If you need to move an appointment we do require a 48 hrs notice in order for you not to lose your deposit.
-We retain the right to refuse our services under certain circumstances.

Tattoo aftercare

After 2-3 hours remove the cling film we applied on your tattoo.
Using a mild soap and warm water, wash the tattooed area making sure it is clean.
Pat the area dry with paper towels, do not use a normal towel that everyone in the house has used, this could cause infection.
Once the area is dry, apply a thin layer of tattoo balm. Repeat the operation 3 to 4 times a day for 7 to 10 days, always washing the area before with clean hands. We recommend covering the tattooed area with a new sheet of cling film before going to bed for the first one or two nights.
After 7 / 10 days you can either carry on applying the tattoo balm once or twice a day or start applying a normal moisturizing cream.
Keep the tattoo clean, do not scratch or pick the skin away from your tattoo, be careful not to bang the tattooed area and avoid sea and swimming pool for at least a couple of weeks.
It is important to protect your tattoos from the sun as this will avoid premature fading so always use sun block on the area.
Failing to follow the instructions above could result in your tattoo forming a scab, with the risk of losing colour and the tattoo fading.
We can’t be held responsible for bad aftercare or lack of aftercare.

Treatment of your personal data

We at Soft Machine Tattoo take privacy very seriously and are committed to treating your personal information lawfully according to the guidelines set by the EU General Data Protection Regulation (GDPR).
Prior to getting tattooed we will require a consent form to be complete.
We will only ask relevant personal information in order to offer the best possible service.
We will not share / sell / rent any such information with third parties.
Such information is to be considered exclusively confidential and will be stored safely and securely and for only as long as we have a reason to keep it.
All the contact information collected will only be used by us in order to improve the service we provide, your details won’t be used for marketing or promotional purposes.
If you contact us via email, your contact details will be used to reply to your enquiries. These emails will be saved for future reference and are kept password protected.
You have the right to access your personal information we have on records.
External websites linked from our page may have a different privacy policies. We are not responsible for the content / material published on any of these websites.
Should you have any enquiries regarding our privacy policy please feel free to contact us.